Foundation Course - ISO 9001 Quality Management System

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Foundation Course - ISO 9001: 2015

• A course aimed at giving you an overview of the key concepts, frameworks and regulations related to Total Quality Management systems, compliant to ISO 9001.Understand how ISO 9001 can be applied to enhance organizational performance and achieve operational excellence. The ISO 9001 framework also assists organizations in enhancing quality standards for meeting customer requirements.
• This course is open to anyone that seeks to participate in any step of the TQM system in an organization.

Key Outcomes:

• History, concepts, principles of ISO 9001
• ISO High level Structure
• PDCA Model
• 7 Quality Management Principles
• Pre-emptive approach to managing Risk
• Recognize that increased customer satisfaction leads to customer retention & loyalty
• Understand how waste reduction and error minimization leads to operational efficiency and translates to higher profits
• Application of ISO 9001 standards to current operational scenario at a specific organization

Course Chapters:

• Chapter 1 Introduction to Course
• Chapter 2 Introduction to Standard & Quality Related Concepts
• Chapter 3 Terms and Definition
• Chapter 4 Requirements of Standard I
• Chapter 5 Requirements of Standard II
• Chapter 6 Requirements of Standard III

Foundation Course - ISO 9001 Quality Management System e training online course

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What is the course attendance criteria?

• A minimum attendance of 16 hrs on Learning Management System (LMS) activity for the duration of course is required.
• However, we encourage students to log in maximum number of hrs within a given course duration to take maximum benefit of learning material.

What is the certification policy?

• Student who qualify for certificate of successful completion may be awarded a Certificate.
• Certification of successful completion are endorsed with the Credentials Global logo and ACCAB’s “Responsible Education Provider”™ Logo

What is complaints and appeals policy?

• Student May raise any complaint in writing or orally, both during the course and afterward.
• Contact information: Info@credentialsglobal.com

Do I receive Professional Development Units (PDUs) for the course?

• Yes, 8 PDUs

Is this course accredited?

The Credentials Global education provider accredited with the Accreditation Commission of Conformity Assessment Bodies (ACCAB) www.accab.org

ACCAB’s "Responsible Education Provider"™ Accreditation is a voluntary quality assurance scheme for independent private sector Further Education & Training Institutions including Independent Higher Education Providers, Distance Learning Institutions, Professional Short Course Providers and Specialty Tutorial Schools & Colleges.

The objectives of ACCAB’s “Responsible Education Provider”™ Accreditation Scheme are:

• FETIs have appropriate management systems in place and control over their processes;
• Personnel that are employed by FETIs have required competencies to perform their duties;
• FETIs follow rigorous and consistent processes to educate, train and evaluate students;
• To enable FETIs to state publicly that they have voluntary accepted ACCAB’s “Responsible Education Provider”™ Accreditation Scheme for maintenance and continual improvement of their services delivery.