Certified Internal Auditor ISO 17020 Bodies Performing Inspection

Internal Auditor - ISO 17020:2012:

• This course is structured to help professionals build the competence to contribute to an ISO 17020 Compliant – Operation of Inspection Body Quality Management Systems internal audit.
• As an Internal auditor for ISO 17020, you will participate in initiating and maintaining an efficient Inspection Body Quality Management Systems.
• By attaining compliance to ISO 17020, an Inspection Body can demonstrate that it complies with international best practices for the operations of inspection body.
• Build capability to plan for an ISO 17020 internal audit, analyse audit data, make audit reports, communicate findings to internal & external customers, suggest improvements and evaluate effectiveness of the Inspection Body Quality Management Systems audit.
• As an Inspection Body Quality Management Systems Internal Auditor, you will support the internal & external customers including accreditation bodies to maintain conformity with ISO 17020 and contribute towards upgrading the Inspection Body Quality Management Systems.
• On completion of training, appear for the exam and qualify for Credentials Global’s ISO 17020 Internal Auditor certificate.
• This course is open to professionals participating in or overseeing internal audits for ISO 17020 Standard.

Key outcomes:

• Understand the ISO/IEC 17020:2012 requirements.
• Learn how to coordinate a quality management system audit against ISO/IEC 17020:2012.
• Develop an understanding of the technical systems and issues of the accredited Inspection Body.
• Know how to collect audit evidence and document observations, including techniques for effective questioning and listening.
• Learn how to report the findings and conclusions.

Course Chapters:

• Chapter 1 Introduction to Course
• Chapter 2 Introduction to Conformity Assessment
• Chapter 3 Various Quality Concepts and Inspection Techniques
• Chapter 4 Terms and Definition
• Chapter 5 Requirements of Standard Clause - 4
• Chapter 6 Requirements of Standard Clause - 5
• Chapter 7 Requirements of Standard Clause - 6
• Chapter 8 Requirements of Standard Clause - 7
• Chapter 9 Requirements of Standard Clause - 8
• Chapter 10 Understanding the terms and Definition of Auditing
• Chapter 11 Guidelines for Auditing Management Systems

What is the course attendance criteria?

• A minimum attendance of 32 hrs on Learning Management System (LMS) activity for the duration of course is required.
• However, we encourage students to log in maximum number of hrs within a given course duration to take maximum benefit of learning material.

How assignments will be evaluated/graded?

• Assignments will not be graded.
• Assignments will consist of Descriptive Type Questions and Case Studies.

What is the nature of qualifying examination?

• Qualifying examination consist of Multiple Choice Questions.

What is the examination eligibility criteria?

• An open book test can be scheduled once student completes minimum 32 hrs on LMS and completes all given Assignments.

How assignments will be evaluated/graded?·

• Assignments will not be graded
• Multiple Choice Questions- Diagnostics Feedback is given.
• True or False – Diagnostics Feedback is Given
• Match The Pairs –Diagnostics Feedback is given
• Descriptive Questions – Likert Scale Feedback from Green (Strength) to Red (Weakness)

How examination results are presented?

• The designations P (Pass) and NP (Not Pass) are used. No grades are reported.

What are the examination pass norm?

• It is expected that at least 80% of students attending this course should pass at first attempt.

What are the documents permitted during the open book examination?

• Course material
• Copy of ISO 17020 standard
• Copy of ISO 19011 standard

What is the certification policy?

• Certification will be given to student who completes all assignments satisfactorily and clears the examination with the designation P.
• Certification of successful completion are endorsed with the Credentials Global logo and ACCAB’s “Responsible Education Provider”™ Logo
• Student who does not qualify for certificate of successful completion may be awarded a letter of attendance.

What is the re-examination policy?

• A student who gets a letter of attendance after the initial course may apply to be allowed to sit for a re-examination within 1 month from the issuing of the results. A candidate who fails re-examination is required to take the course again paying full fees.

What is complaints and appeals policy?

• Student May raise any complaint in writing or orally, both during the course and afterward. Student is also given the opportunity to raise any issues of the concern during the formal evaluation at the end of the course.
• Contact information: Info@credentialsglobal.com

Do I receive Professional Development Units (PDUs) for the course?

• Yes, 16 PDUs

Is this course accredited?

The Credentials Global education provider accredited with the Accreditation Commission of Conformity Assessment Bodies (ACCAB) www.accab.org

ACCAB’s "Responsible Education Provider"™ Accreditation is a voluntary quality assurance scheme for independent private sector Further Education & Training Institutions(FETIs) including Independent Higher Education Providers, Distance Learning Institutions, Professional Short Course Providers and Specialty Tutorial Schools & Colleges.

The objectives of ACCAB’s “Responsible Education Provider”™ Accreditation Scheme are:

• FETIs have appropriate management systems in place and control over their processes;
• Personnel that are employed by FETIs have required competencies to perform their duties;
• FETIs follow rigorous and consistent processes to educate, train and evaluate students;
• To enable FETIs to state publicly that they have voluntary accepted ACCAB’s “Responsible Education Provider”™ Accreditation Scheme for maintenance and continual improvement of their services delivery.